natyu.shop – Delivery & Payment Policy

Delivery & Payment Policy 

At natyu.shop, we’re committed to providing a smooth and reliable shopping experience across Canada. Below is everything you need to know about our delivery and payment process.

Delivery Information

Delivery Coverage:

We currently deliver throughout Canada. Delivery availability and estimated timeframes will be shown during checkout based on your postal code.

Shipping Fee:

A flat-rate shipping fee of $10 CAD applies to all orders, regardless of location or order size.

Processing & Delivery Time:

Orders are typically processed within 1 business day and delivered within 1–4 business days, depending on your location.

Packaging:

All orders are packed in temperature-safe, insulated packaging to maintain freshness during transit. Products may remain chilled for several hours upon delivery.

No Signature Required:

If you're not home, your order will be safely left at your door (where allowed). For apartment deliveries, please ensure access instructions are provided at checkout.

Order Confirmation:

You’ll receive a confirmation email with delivery details once your order has been dispatched.

Payment Options

We accept the following secure payment methods:

Credit & Debit Cards (Visa, MasterCard)

Apple Pay and Google Pay

Cash on Delivery (available in select areas — eligibility shown at checkout)

All transactions are processed securely and encrypted for your protection. Prices are displayed in Canadian Dollars (CAD) and include applicable taxes.

For any questions or support, feel free to contact our customer care team at info@natyu.shop.